Shipping Policy of Stynasonali

Effective Date: January 8, 2025

At Stynasonali, we strive to deliver your orders as efficiently as possible. Our Shipping Policy outlines the procedures, costs, and timelines associated with shipping your order. By purchasing products from Stynasonali, you agree to the terms set forth in this policy.

1. Order Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation containing the details of your purchase. This email is an acknowledgment that we have received your order. Please review your order carefully for accuracy. If you notice any errors, contact us immediately at info@stynasonali.com or call (979) 830-0939.

  • Processing Time: Orders are typically processed within 1-3 business days after the order is placed. During peak seasons or promotions, processing may take longer. Once your order has been processed, you will receive a shipment notification with tracking information.

2. Shipping Options

We offer a variety of shipping options to ensure your order arrives in a timely manner. The available options and corresponding costs are calculated at checkout based on your location, the size and weight of your order, and the selected shipping method.

  • Domestic Shipping (Within the U.S.)

    • Standard Shipping: Typically arrives within 5-7 business days after processing.
    • Expedited Shipping: Typically arrives within 2-3 business days after processing.
    • Overnight Shipping: Delivered the next business day (available for orders placed before the cutoff time, typically 12 PM local time).

  • International Shipping

    • We offer international shipping to select countries. Shipping times for international orders vary depending on the destination. Estimated delivery time is typically between 7-14 business days, but it may take longer depending on customs clearance procedures and the destination country.

    • International Orders may be subject to customs duties, taxes, and import fees that are not included in the cost of shipping. These fees are the responsibility of the customer and will be collected by the carrier at the time of delivery.

3. Shipping Costs

Shipping costs will be calculated during the checkout process based on the following factors:

  • Destination Address: The delivery address (including domestic and international locations).
  • Order Weight and Size: Larger or heavier items may incur higher shipping fees.
  • Shipping Method: The shipping option you select (standard, expedited, etc.).

For U.S. domestic orders, we offer free standard shipping on orders over $100. Expedited shipping options are available at an additional cost.

For international orders, the shipping fee is calculated based on the destination, the weight of your items, and the shipping method selected at checkout. Please note that any applicable import taxes, duties, or customs fees are the responsibility of the customer.

4. Shipping Timeframes

  • Domestic Orders:

    • Standard Shipping: 5-7 business days after processing.
    • Expedited Shipping: 2-3 business days after processing.
    • Overnight Shipping: Delivered the next business day (if placed before cutoff time).

  • International Orders:

    • Estimated delivery time is between 7-14 business days after processing. Delivery times may vary based on the country, customs clearance, and local postal services.

Please note that these timeframes are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather, carrier delays, or customs processing.

5. Order Tracking

Once your order has shipped, you will receive an email containing tracking information. You can use the tracking number to monitor the status of your shipment via the carrier’s website.

Please note that it may take up to 24-48 hours for tracking information to appear in the carrier’s system after shipment.

6. Shipping Restrictions

  • PO Boxes: We are unable to ship large furniture items or certain products to P.O. Boxes. Please provide a physical shipping address to avoid any delays.
  • International Restrictions: Some items may be restricted from shipping to certain countries or regions due to local laws or regulations. If we are unable to ship to your location, you will be notified during the checkout process.

7. Undeliverable Packages

If a package is returned to us as undeliverable (e.g., due to an incorrect address or failure to pick up from the carrier), we will notify you and arrange for reshipment. Additional shipping charges may apply, and you will be responsible for any costs associated with the return and reshipment.

8. Damaged or Lost Shipments

  • Damaged Shipments: If your order arrives damaged, please contact us immediately at info@stynasonali.com or call (979) 830-0939. Please provide photos of the damaged items, and we will work with you to resolve the issue. We may request that you return the damaged item for a replacement or refund.

  • Lost Shipments: While we make every effort to ensure timely and secure delivery, we are not responsible for lost or stolen packages once they have been delivered to the address you provided. If your shipment is lost in transit, please contact the carrier directly. However, if the item is damaged or the package is missing, we will work with you to investigate and resolve the issue.

9. Refused Shipments

If you refuse delivery of a shipment, you will be responsible for any shipping costs incurred. Once we receive the item back, we will issue a refund for the merchandise amount, minus the original shipping fees and any applicable return costs.

10. Changes to Shipping Policy

Stynasonali reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about any changes.

11. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

  • Email: info@stynasonali.com
  • Phone: (979) 830-0939
  • Address:
    1601 Harrison Rd,
    Brenham, Texas (TX), 77833

By placing an order with Stynasonali, you acknowledge that you have read, understood, and agreed to this Shipping Policy. We appreciate your business and look forward to delivering your high-quality modern furniture and home decor products.