Payment Policy of Stynasonali
Effective Date: January 8, 2025
At Stynasonali, we strive to provide a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions for payments made through our website https://stynasonali.com. By making a purchase on our Site, you agree to the terms of this policy.
1. Accepted Payment Methods
We accept a variety of payment methods to accommodate our customers’ preferences. The following payment methods are accepted for purchases on our website:
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Credit and Debit Cards: We accept the following major credit and debit cards:
- Visa
- MasterCard
- American Express
- Discover
- JCB (Japan Credit Bureau)
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PayPal: You can securely pay using your PayPal account. If you choose PayPal as your payment method, you will be redirected to PayPal’s secure site to complete the payment.
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Apple Pay: We also accept payments via Apple Pay for a faster checkout experience.
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Google Pay: Google Pay is available for customers who wish to make payments directly using their Google account.
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Shop Pay: If you prefer to pay via Shop Pay, you can use this fast and secure checkout option to complete your purchase.
2. Payment Security
We take your security seriously. All payment transactions on our website are processed through secure payment gateways. Your payment details are encrypted using industry-standard SSL encryption technology to ensure they remain private and protected.
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PCI Compliance: Our payment processing system is PCI-DSS compliant, which means it adheres to the Payment Card Industry Data Security Standards to ensure secure handling of your payment information.
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Payment Data Storage: Stynasonali does not store your payment card details. Once your payment is processed, the information is securely transmitted to the payment processor, and no sensitive data is retained in our systems.
3. Currency and Pricing
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Currency: All prices on the Site are listed in U.S. Dollars (USD).
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Pricing: While we make every effort to ensure the accuracy of pricing, errors may occasionally occur. If there is a pricing error on your order, we will notify you immediately and allow you to either confirm your order at the correct price or cancel it. We reserve the right to cancel or adjust orders due to pricing errors.
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Sales Tax: Sales tax is applied based on the shipping address of the order and is calculated at checkout. Sales tax rates are determined by the local tax laws of your state or country. The tax is included in the total amount charged to your payment method.
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International Orders: For international orders, prices on the website do not include duties, taxes, or customs fees. These charges are the responsibility of the customer and will be assessed by the customs authorities in your country. Stynasonali is not responsible for any additional costs related to customs clearance or delivery.
4. Order Total and Authorization
When you place an order, the total amount will be calculated based on the items you select, taxes, and shipping fees. By submitting your payment details, you authorize Stynasonali to charge your payment method for the total amount.
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Authorization Hold: When you place an order, your payment method may undergo an authorization hold. This means your card issuer will confirm that funds are available, but the actual charge may not occur until the order is processed. Authorization holds can take several business days to clear.
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Charges: Your payment will be charged only after your order has been processed and is ready to be shipped. If there are any issues processing your payment, we will notify you promptly.
5. Payment Declines or Errors
If your payment is declined or there is an error processing your payment, you will be notified at checkout. You may choose to:
- Verify and correct the payment information.
- Use an alternative payment method.
- Contact your bank or payment provider for assistance in resolving the issue.
If we are unable to process your payment after multiple attempts, your order may be canceled, and you will be notified.
6. Installment Payments (Shop Pay Installments)
We offer financing options through Shop Pay Installments for qualified customers, allowing you to split your payment into four equal, interest-free installments. This option is available at checkout for eligible orders.
- Eligibility: The installment option is subject to approval by Shop Pay based on your eligibility.
- Payment Schedule: If you select Shop Pay Installments, the first installment is due at the time of purchase, and the remaining installments will be automatically charged to your payment method every two weeks.
- Terms: You can review the full terms and conditions for Shop Pay Installments on the Shop Pay website before selecting this option.
7. Refunds
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Refund Process: If you are eligible for a refund (for example, due to a return or canceled order), the refund will be issued to the original payment method used at checkout. Refunds typically take 5-7 business days to process, depending on your payment provider.
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Partial Refunds: If only part of your order is returned or canceled, we will issue a partial refund based on the returned item(s).
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Shipping Fees: Shipping fees are non-refundable unless you receive a damaged or defective product, or if we make an error with your order. For more details, please refer to our Return Policy.
8. Order Cancellation and Payment Adjustments
If you decide to cancel your order after payment has been processed, please contact us as soon as possible. If the order has not yet been processed or shipped, we will issue a full refund. If the order has been processed, we will follow the guidelines in our Return Policy for initiating a return once the order is delivered.
In cases where we encounter issues processing your payment (e.g., insufficient funds, incorrect payment details), we may attempt to contact you to resolve the issue. If payment cannot be resolved within a reasonable time, your order may be canceled.
9. Payment Fraud Prevention
Stynasonali takes fraud prevention seriously. All orders are subject to fraud checks, and we may ask for additional verification information if any suspicious activity is detected. If we are unable to verify the payment information, we may cancel the order or request additional documentation before processing the order.
- Identity Verification: To protect both customers and our business from fraudulent activities, we may ask for proof of identity or other verification details before processing large or high-risk orders.
10. Changes to Payment Policy
We reserve the right to update or change this Payment Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about any changes.
11. Contact Us
If you have any questions or concerns regarding this Payment Policy or your payment transaction, please feel free to contact us:
- Email: info@stynasonali.com
- Phone: (979) 830-0939
- Address:
1601 Harrison Rd,
Brenham, Texas (TX), 77833
By placing an order with Stynasonali, you acknowledge that you have read, understood, and agree to this Payment Policy. We value your business and are committed to providing a secure, smooth, and enjoyable shopping experience. Thank you for choosing Stynasonali!